Terms and Conditions

General Terms of Service

These terms and conditions govern the use of fatbets Casino and all associated services. By creating an account and using the platform, players acknowledge they have read, understood, and agreed to abide by these terms in their entirety. The casino reserves the right to modify these terms at any time, with changes taking effect immediately upon publication on the website.

Account Registration and Eligibility

Players must be at least 18 years of age or meet the legal gambling age in their jurisdiction, whichever is higher. Account registration requires accurate personal information including full legal name, date of birth, residential address, and valid email address. Providing false information constitutes grounds for immediate account closure and forfeiture of all funds.

Each player may maintain only one account. Multiple accounts created by the same individual will be closed, with funds and winnings confiscated. The casino employs verification systems to detect duplicate accounts through IP addresses, device fingerprints, payment methods, and personal information cross-referencing.

Identity Verification Requirements

All players must complete identity verification before processing withdrawals. Acceptable documents include government-issued photo identification (passport, driver’s license, national ID card), proof of address dated within the last three months (utility bill, bank statement, government correspondence), and payment method verification (credit card photos, e-wallet screenshots).

The casino reserves the right to request additional documentation at any time to verify identity, age, payment methods, or source of funds. Failure to provide requested documents within 30 days results in account suspension until verification completes.

Deposits and Withdrawals

Minimum deposit amounts vary by payment method, typically ranging from €10 to €20. Maximum deposit limits exist to promote responsible gambling, with players able to adjust these limits downward at any time. Increases to deposit limits require 24-hour cooling-off periods before taking effect.

Withdrawal requests undergo security reviews before processing. Standard processing times range from 24 to 72 hours for e-wallets, 3-5 business days for credit cards, and 5-7 business days for bank transfers. The casino reserves the right to extend processing times for large withdrawals or when additional verification is required.

Withdrawal Conditions

Players must wager their deposit amount at least once before withdrawing, even when not claiming bonuses. This anti-money laundering measure ensures the platform is not used for fund transfers. Withdrawals must use the same payment method as deposits whenever possible, with exceptions made when the original method does not support withdrawals.

Maximum withdrawal amounts per transaction and per month apply based on player VIP status. Standard accounts typically limit withdrawals to €5,000 per transaction and €20,000 per month, while VIP tiers enjoy elevated limits.

Bonus Terms and Conditions

All bonuses carry specific terms including wagering requirements, game restrictions, maximum bet limits, and expiration periods. Players must read and understand bonus terms before claiming offers. Violating bonus terms results in forfeiture of the bonus and any associated winnings.

Wagering requirements specify how many times players must wager bonus amounts before converting them to withdrawable cash. Requirements apply to the bonus amount only unless otherwise stated. Different games contribute varying percentages toward requirements, with slots typically contributing 100% and table games contributing 10-20%.

Maximum bet limits during bonus play typically restrict individual wagers to €5. Exceeding this limit, even accidentally, voids the entire bonus and all winnings generated while the bonus was active. Players should monitor their bet sizes carefully when bonus funds are active.

Responsible Gaming Policies

The casino promotes responsible gambling through various tools and resources. Players can set daily, weekly, or monthly deposit limits, loss limits, and session time limits through their account settings. Self-exclusion options allow players to temporarily or permanently close their accounts if gambling becomes problematic.

Support Resources

Players experiencing gambling-related difficulties can access support through:

• GamCare: Free confidential support and counseling services
• Gamblers Anonymous: Peer support groups for problem gamblers
• National Gambling Helpline: 0808 8020 133 (UK) or local equivalent
• Email Support: [email protected]

The casino takes underage gambling seriously and employs age verification systems to prevent minors from accessing the platform. Parents and guardians can install filtering software to block gambling websites on devices used by minors.

Game Fairness and RNG Certification

All games use certified Random Number Generators (RNG) tested by independent auditing firms. RNG certification ensures game outcomes are truly random and cannot be predicted or manipulated. Live casino games use physical equipment (cards, wheels, dice) operated by trained dealers, with multiple camera angles providing complete transparency.

Return to Player (RTP) percentages are theoretical values calculated over millions of game rounds. Individual sessions may vary significantly from stated RTPs due to variance and randomness inherent in gambling.

Prohibited Activities

The following activities are strictly prohibited and result in immediate account closure with funds confiscation:

• Using the platform for money laundering or other illegal activities
• Colluding with other players or using unfair advantages
• Exploiting software errors or bugs for financial gain
• Using automated betting systems, bots, or third-party software
• Abusing bonuses through systematic exploitation of terms
• Charging back deposits after using funds for gambling

Dispute Resolution

Players who disagree with casino decisions should first contact customer support to resolve issues informally. If informal resolution fails, players may escalate disputes to the casino’s licensing authority. The licensing authority provides independent mediation services for unresolved disputes between players and operators.

All disputes are governed by the laws of the jurisdiction where the casino holds its operating license. Players agree to resolve disputes through binding arbitration rather than court proceedings, except where prohibited by local law.

Privacy and Data Protection

The casino collects and processes personal data in accordance with applicable privacy laws and regulations. Data is used solely for account management, payment processing, fraud prevention, and regulatory compliance. Personal information is never sold to third parties for marketing purposes.

Players have the right to access their personal data, request corrections, and request deletion subject to legal retention requirements. Data retention periods comply with regulatory obligations, typically maintaining records for five years after account closure.